Jeep Gladiator 2018–2020 — technical service bulletin
Bulletin 0807420 · NHTSA communication 10221868 · issued Aug 10, 2020
Technical service bulletin
communication type
Steering
component
2018–2020
model years
4
vehicle entries
Official summary
Improved Steering Feel This bulletin involves replacing the steering gear and updating the Electric Hydraulic Power Steering (EHPS) software, if required. The customer may describe one or more of the following:Steering wander. Vehicle has a lead/pull to the right or left.The lead/pull will be more noticeable in hot ambient temperatures. Steering feels like it has excess play.This service bulletin repair will NOT correct a sustain steering shake, shimmy or vibration. If this repair is performed on a vehicle with those symptoms, that will cause a dissatisfied customer and a repeat visit to the d
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.