RAM Promaster 2021 — technical service bulletin
Bulletin 1700121 · NHTSA communication 10221349 · issued Jun 25, 2021
Technical service bulletin
communication type
Suspension
component
2021
model years
1
vehicle entries
Official summary
Rear Shock Eye Can Detach From Shock Body This bulletin involves inspecting the Julian date on both the left and right rear shock absorbers and possibly replacing one or both rear shock absorbers. The customer may comment on one or more of the following:A clunk noise from the rear of the vehicle. A harsh or bouncy ride.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.