RAM 1500 2020–2021 — technical service bulletin
Bulletin 0804721 · NHTSA communication 10220972 · issued Mar 24, 2021
Technical service bulletin
communication type
Electrical System
component
2020–2021
model years
2
vehicle entries
Official summary
Door Control Module Window Inoperative This bulletin involves replacing one or both of the door modules. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or moreof the following Diagnostic Trouble Codes (DTCs) have been set: B18BA-12 - Window Control - Circuit Short to Battery B18BA-13 - Window Control - Circuit Open In addition the customer may notice one or more of the following:Driver and/or passenger windows stop working. If window switch is held in the up position for two seconds the obstructionautodown f
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.