Chrysler 300 2020–2021 — technical service bulletin
Bulletin 0803121 · NHTSA communication 10220941 · issued Mar 4, 2021
Technical service bulletin
communication type
Electrical System
component
2020–2021
model years
6
vehicle entries
Official summary
Door Control Module Window Inoperative This bulletin involves replacing one or both of the front door modules. The technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:B18BA-12 - Window Control - Circuit Short to Battery B18BA-13 - Window Control - Circuit Open In addition the customer may notice one or more of the following:Driver and/or passenger windows stop working. If the window switch is held in the up position for at least two seconds,the obstruction autodown function may not work. Windows may go up slower than expected.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.