RAM 1500 2020–2021 — technical service bulletin
Bulletin 2301121 · NHTSA communication 10220940 · issued Mar 4, 2021
Technical service bulletin
communication type
Structure
component
2020–2021
model years
2
vehicle entries
Official summary
Tailgate High Closing Effort This bulletin involves installing a tailgate pivot cup shim. The customer may comment that tailgate is difficult to open/close.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.