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RecallGazette

Vehicle problems, recalls & safety intelligence

RAM 3500 2019technical service bulletin

Bulletin 21-001-21 · NHTSA communication 10215948 · issued Jan 23, 2021

Technical service bulletin
communication type
Electrical System
component
2019
model years
2
vehicle entries

Official summary

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may experience one or more of the following:Poor shift quality. Shift or gear hunting. The 6-4 and 5-3 shift can have a bump. Some 2-3, 3-4 or 4-5, shifts may flare when the transmission is cold. Coastdown bump. The following software enhancement is available:Stored faults can only be cleared by a diagnostic scan tool, this software will allow the TCM to self clear.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.