Ford Escape Hybrid 2020–2021 — technical service bulletin
Bulletin TSB 22-2169 · NHTSA communication 10211708 · issued May 2, 2022
Technical service bulletin
communication type
Power Train
component
2020–2021
model years
2
vehicle entries
Official summary
Some Escape 2020-2022 plug-in hybrid electric vehicle (PHEV) and 2021-2022 Corsair PHEV may exhibit a 12-volt battery discharged while the vehicle is plugged in during the high voltage battery charging and/or inoperative level 2 charger (220/240 volts) at customer s residence but charging performance operates as intended at a dealership or other locations. This may be due to the software in the battery charger control module (BCCM) (also known as secondary on-board diagnostic module (SOBDM)) and/or differences in local electrical power grids for the level 2 charger. To correct the condition, f
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.