Ford Edge 2019–2020 — technical service bulletin
Bulletin SSM 50394 · NHTSA communication 10207115 · issued Jan 14, 2022
Technical service bulletin
communication type
Electrical System
component
2019–2020
model years
6
vehicle entries
Official summary
Some 2019-2020 Edge/Nautilus vehicles built on or before 03-Dec-2020 may exhibit a power liftgate unable to unlatch from both switches after a second unlatch attempt with or without diagnostic trouble code (DTC) U3000:49 stored in the rear gate trunk module (RGTM). If the RGTM is at the latest software level and the condition is still present, refer to the Workshop Manual (WSM) Section 501-03 to perform normal diagnosis.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.