Ford Transit 2020–2021 — technical service bulletin
Bulletin SSM 50181 · NHTSA communication 10202619 · issued Oct 7, 2021
Technical service bulletin
communication type
Electrical System
component
2020–2021
model years
2
vehicle entries
Official summary
Some 2020-2021 Transit vehicles built on or before 05-Aug-2021 without SYNC may exhibit a concern where the FordPass Connect selection is missing in the instrument panel cluster (IPC) menu and/or the FordPass authorization pop-up does not appear in the IPC after hitting the Activate button on the FordPass app. This may be due to a mis-configured IPC. To correct this condition, download and run the IPC - Instrument Panel Cluster (IPC) Configuration application on the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part number 10849 and applicable labor times from Sec
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.