Ford Explorer Police Intercept 2017–2019 — technical service bulletin
Bulletin 21B12 · NHTSA communication 10201687 · issued Sep 28, 2021
Technical service bulletin
communication type
Equipment
component
2017–2019
model years
6
vehicle entries
Official summary
Certain 2017-2019 Model Year Explorer Police Inceptor - Utility / Taurus Police Inceptor - Sedan Vehicles equipped with Front Door Ballistic Panels Front Door Ballistic Panel Replacement In some of the affected vehicles, the Level 4 ballistic panel tiles may separate from the aramid backing and cause a rattle noise during door closure
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.