Ford Escape Hybrid 2020–2021 — technical service bulletin
Bulletin TSB 21-2271 · NHTSA communication 10200759 · issued Aug 17, 2021
Technical service bulletin
communication type
Electrical System
component
2020–2021
model years
2
vehicle entries
Official summary
Some 2020 and 2021 Escape Hybrid vehicles built on or before 19-Jul-2021 may exhibit a rattle/buzz originating in the right rear quarter area. This may be due to the pedestrian alert control module (PACM) internal connector vibrating against the metal housing when subjected to audio frequencies between 50 and 60 Hz. To correct the condition, follow the Service Procedure to insulate the connector.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.