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RecallGazette

Vehicle problems, recalls & safety intelligence

Acura MDX 2022technical service bulletin

Bulletin BBTS210601 · NHTSA communication 10196859 · issued Jun 5, 2021

Technical service bulletin
communication type
Electrical System
component
2022
model years
1
vehicle entries

Official summary

Tech Line Summary Article - Do you have a client who is complaining of their Alexa not responding or giving a "set up not complete" message? This is a known software issue. A future Over the Air update (OTA) will address this issue but, in the meantime, have the client sign up for a trial AT&T data plan. The trial will last 3 months or 3GB of use, whichever comes first. This will be a temporary fix until an OTA update is released. The client can sign up for the free trial at www.att.com/acura. Once the client has an active trial, the Alexa connection will have to be changed to "Vehicle Data Pl

Vehicles covered

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.