Honda Civic 2019–2020 — technical service bulletin
Bulletin APaS05102021903 · NHTSA communication 10194449 · issued May 10, 2021
Technical service bulletin
communication type
Electrical System
component
2019–2020
model years
4
vehicle entries
Official summary
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2020 Civics & CR-Vs with a customer complaint of the audio screen turning black, blank or inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.