Kia Sorento 2021 — technical service bulletin
Bulletin PS687 · NHTSA communication 10191841 · issued May 5, 2021
Technical service bulletin
communication type
Steering
component
2021
model years
1
vehicle entries
Official summary
PIT STOP: DIAGNOSING HAPTIC MOTOR CONCERNS - This Pitstop provides information regarding a "Check Haptic Steering Wheel System" message displayed on the cluster on some 2021MY Sorento (MQ4a) vehicles, with DTC B247300 which may be related to a poor connection in the haptic motor circuit.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.