BMW X5 2019–2021 — technical service bulletin
Bulletin B520421 · NHTSA communication 10188946 · issued Feb 1, 2021
Technical service bulletin
communication type
Seats
component
2019–2021
model years
6
vehicle entries
Official summary
OUTER HEADREST SECOND ROW: BMW AG has issued a Delivery Stop on certain Model Year 2021 BMW X5 SAV and X7 SAV vehicles that were produced between February 8, 2021 and February 17, 2021.
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.