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RecallGazette

Vehicle problems, recalls & safety intelligence

Mazda CX-5 2021technical service bulletin

Bulletin SA-016-21 · NHTSA communication 10188025 · issued Feb 3, 2021

Technical service bulletin
communication type
Equipment Adaptive/mobility
component
2021
model years
2
vehicle entries

Official summary

Some customers may complain about not being able to answer an iPhone incoming call via Bluetooth using the steering wheel controls or the commander switch. The infotainment center display answer button may be grayed out. This may be caused by an iPhone phone setting with iOS 14.2 and iOS 14.3. No vehicle repair is needed.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.