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RecallGazette

Vehicle problems, recalls & safety intelligence

Infiniti Q50 2020–2021technical service bulletin

Bulletin ITB20-026 · NHTSA communication 10183966 · issued Nov 30, 2020

Technical service bulletin
communication type
Electrical System
component
2020–2021
model years
8
vehicle entries

Official summary

TELEMATICS CONTROL UNIT RESET AFTER AUTOMATIC COLLISION NOTIFICATION SERVICE INFORMATION The Telematics Control Unit (TCU) has the ability to send an automatic collision notification when the vehicle is involved in an accident. Once an automatic collision notification is performed, the function becomes disabled. The TCU must be reset to re-enable the automatic collision notification function. This bulletin describes how to reset the TCU after an automatic collision notification has been performed.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.