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RecallGazette

Vehicle problems, recalls & safety intelligence

Jeep Compass 2020technical service bulletin

Bulletin 08-081-20 REV. A · NHTSA communication 10181620 · issued Sep 18, 2020

Technical service bulletin
communication type
Electrical System
component
2020
model years
2
vehicle entries

Official summary

Telematic Box Module (TBM) Enhancements This bulletin involves performing a two step Firmware Over The Air (FOTA) on the Telematic Box Module (TBM). The first step will take the ECU SW from 201772 to 201774 and the second step will take the software from 201774 to 201775. The customer may notice:Pop-up message displayed on the radio screen ?Connected Service Not Working?. SOS and Assist Buttons are disabled.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.