Volkswagen Tiguan 2020 — technical service bulletin
Bulletin Dealer 91AG · NHTSA communication 10181409 · issued Oct 12, 2020
Technical service bulletin
communication type
Electrical System
component
2020
model years
1
vehicle entries
Official summary
Our records indicate that a backend systems (cellular network) issue disrupted the Car-Net registration process for vehicles included in this service action. As a result, the green light for the Car-Net system is not on. In order for these owners to get the 5-year Car-Net remote access package that came with the vehicle, a manual reset of the Car-Net module is required.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.