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RecallGazette

Vehicle problems, recalls & safety intelligence

Lexus CT Hybrid 2018–2020technical service bulletin

Bulletin L-SB-0020-19 Rev · NHTSA communication 10179766 · issued Aug 12, 2020

Technical service bulletin
communication type
Equipment
component
2018–2020
model years
60
vehicle entries

Official summary

TSB: Some 2018 ? 2020 model year Lexus vehicles equipped with the Enform? 2.0 Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update; however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the head unit?s expiration date must be checked. If the expiration date is still valid, a license key may be generated without the use of an activation card number. Updating the maps without the use o

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.