Tesla Model S 2017–2018 — technical service bulletin
Bulletin SB-18-31-009 R2 · NHTSA communication 10178413 · issued Jul 9, 2020
Technical service bulletin
communication type
Suspension
component
2017–2018
model years
2
vehicle entries
Official summary
On some Model S vehicles equipped with air suspension, a front-end rattle noise might come from behind the IP carrier when traveling over road transitions at low speed. For example, the noise might be heard when traveling from a driveway to a street, or from an asphalt surface to a concrete surface. The noise is generated from a normal mechanical operation that has no detrimental effect on the vehicle.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.