Ford Explorer 2019 — technical service bulletin
Bulletin 20B32 · NHTSA communication 10178057 · issued Jul 23, 2020
Technical service bulletin
communication type
Electrical System
component
2019
model years
2
vehicle entries
Official summary
In some of the affected vehicles, Hill Start Assist (HSA), a driver convenience feature, is not enabled due to a software issue in the Anti-lock Brake System (ABS) module. The HSA feature makes it easier to pull away from a stop when a vehicle is on a slope. HSA should be enabled when the driver removes their foot from the brake pedal after holding brake pressure for 2-3 seconds on a slope.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.