Mazda CX-9 2016–2017 — technical service bulletin
Bulletin SSPB9 · NHTSA communication 10177020 · issued Jun 5, 2020
Technical service bulletin
communication type
Equipment Adaptive/mobility
component
2016–2017
model years
2
vehicle entries
Official summary
SSPB9 - 2016-2017 CX-9 INTERNAL CRACKS IN MAZDA CONNECT CENTER DISPLAY.Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) to extend the warranty coverage for a specific concern in the Mazda Connect Center Display on certain 2016-2017 CX-9 vehicles produced from February 11, 2016 through April 29, 2017. The warranty coverage for an applicable repair has been extended to 7 years (84 months) from the original warranty start date, with no mileage limitation. Concern Outline: On certain subject CX-9 vehicles, internal cracks (like a spider crack) may occur in the corners
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.