Freightliner Cascadia 2017–2019 — technical service bulletin
Bulletin SF576REV3 · NHTSA communication 10176747 · issued Jun 25, 2020
Technical service bulletin
communication type
Communication
component
2017–2019
model years
3
vehicle entries
Official summary
Revised Field Service Campaign sent out to customers to fix Common Telematics Platform (cTP), and Truck Data Center (TDC) communication issues. Certain vehicles built with DTNA's proprietary Common Telematics Platform (CTP), and Truck Data Center (TDC) are not communicating or have outdated software that cannot be updated and, therefore, are unable to benefit from over-the-air software updates.
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.