Mitsubishi Outlander 2017–2019 — technical service bulletin
Bulletin TSB-20-54-002 · NHTSA communication 10175775 · issued Apr 8, 2020
Technical service bulletin
communication type
Equipment
component
2017–2019
model years
5
vehicle entries
Official summary
Customers may report poor sound quality when receiving or making a hands-free phone call using Apple Car Play with the Smartphone Link Display Audio built by JVC Kenwood. Voice quality may get worse and become muffled, making it hard for both parties to hear and understand each other. This may be due to an improper parameter setting for echo and noise processing. A software update is now available to address this condition. This TSB instructs dealers how to update the Smartphone Link Display Audio in the affected vehicles listed.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.