Dodge Journey 2016–2018 — technical service bulletin
Bulletin 9004241 · NHTSA communication 10175024 · issued Mar 18, 2020
Technical service bulletin
communication type
Air Bags
component
2016–2018
model years
3
vehicle entries
Official summary
SHIELD, Seat For concern of driver side seat shield is broken/cracked. Before replacing this part send an email to FCA Redacted Content; With the dealer address and a picture of the part. If no response in 15 minutes, proceed with repair.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.