Dodge Durango 2018–2020 — technical service bulletin
Bulletin 9004099 · NHTSA communication 10175021 · issued Mar 18, 2020
Technical service bulletin
communication type
Structure
component
2018–2020
model years
3
vehicle entries
Official summary
LAMP, Liftgate If you have a tail lamp assembly with moisture and/or water in the assembly, please do the following: 1.) Call FCA Redacted Content (If no answer, leave a message) 2.) Photograph the defect on the vehicle 3.) Provide the VIN 4.) Please send an email containing the VIN(s) and defect images to FCA Redacted Content and FCA Redacted Content If no response in 15 minutes, proceed with repair.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.