BMW 228I 2009–2020 — technical service bulletin
Bulletin B840214 · NHTSA communication 10174320 · issued Apr 1, 2020
Technical service bulletin
communication type
Equipment Adaptive/mobility
component
2009–2020
model years
60
vehicle entries
Official summary
CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information Bulletin: Is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. Will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
Vehicles covered
- 2014 BMW 228I
- 2015 BMW 228I
- 2016 BMW 228I
- 2017 BMW 230I
- 2018 BMW 230I
- 2019 BMW 230I
- 2020 BMW 230I
- 2013 BMW 320I
- 2014 BMW 320I
- 2015 BMW 320I
- 2016 BMW 320I
- 2017 BMW 320I
- 2018 BMW 320I
- 2014 BMW 328D
- 2015 BMW 328D
- 2016 BMW 328D
- 2017 BMW 328D
- 2018 BMW 328D
- 2012 BMW 328I
- 2013 BMW 328I
- 2014 BMW 328I
- 2015 BMW 328I
- 2016 BMW 328I
- 2016 BMW 330E
- 2017 BMW 330E
- 2018 BMW 330E
- 2017 BMW 330I
- 2018 BMW 330I
- 2019 BMW 330I
- 2020 BMW 330I
- 2012 BMW 335I
- 2013 BMW 335I
- 2014 BMW 335I
- 2015 BMW 335I
- 2016 BMW 335I
- 2017 BMW 335I
- 2016 BMW 340I
- 2017 BMW 340I
- 2018 BMW 340I
- 2020 BMW 340I
- 2014 BMW 428I
- 2015 BMW 428I
- 2016 BMW 428I
- 2017 BMW 430I
- 2018 BMW 430I
- 2019 BMW 430I
- 2020 BMW 430I
- 2014 BMW 435I
- 2015 BMW 435I
- 2016 BMW 435I
- 2017 BMW 440I
- 2018 BMW 440I
- 2019 BMW 440I
- 2020 BMW 440I
- 2014 BMW 525D Xdrive
- 2011 BMW 528I
- 2012 BMW 528I
- 2013 BMW 528I
- 2014 BMW 528I
- 2015 BMW 528I
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.