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RecallGazette

Vehicle problems, recalls & safety intelligence

Infiniti QX80 2019–2020technical service bulletin

Bulletin ITB20-011 · NHTSA communication 10173595 · issued Mar 23, 2020

Technical service bulletin
communication type
Visibility
component
2019–2020
model years
2
vehicle entries

Official summary

2019-2020 QX80; WINDSHIELD WIPERS ACTIVATE DURING REMOTE ENGINE START USING PHONE APP IF YOU CONFIRM When using the INFINITI InTouch Services App to start the vehicle (Remote Engine Start), the windshield wipers are activated regardless of rain. ACTION 1. Replace the Body Control Module (BCM) with one listed in the PARTS INFORMATION on page 3. 2. Configure the BCM. 3. Perform the initialization procedure for NATS to relearn all of the customerâ s Intelligent Keys. 4. Erase any stored DTCs.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.