Mazda CX-5 2014 — technical service bulletin
Bulletin CSP03 · NHTSA communication 10168788 · issued Nov 26, 2019
Technical service bulletin
communication type
Visibility
component
2014
model years
1
vehicle entries
Official summary
CSP03 2014 CX-5 WINDSHIELD LITIGATION SETTLEMENT. Mazda Motor Corporation has decided to conduct a Customer Service Program CSP (03) to inform owners or lessees of 2014 CX-5 vehicles manufactured between January - April 2013 (Covered Vehicle) and purchased in California (â  Covered Ownerâ  ) they may be eligible to receive reimbursement for â  Out of Pocketâ  expenses incurred to replace a cracked original Mazda (â  OEMâ  ) windshield in their 2014 Mazda CX-5 vehicle (â  Reimbursement Programâ  ). In addition, Covered Owners who own a Covered Vehicle with a cracked but
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.