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RecallGazette

Vehicle problems, recalls & safety intelligence

Ford Expedition 2018–2020technical service bulletin

Bulletin TSB 19-2345 · NHTSA communication 10168762 · issued Nov 21, 2019

Technical service bulletin
communication type
Structure
component
2018–2020
model years
21
vehicle entries

Official summary

Some 2018-2020 F-150/Expedition/Navigator/F-Super Duty vehicles may exhibit a water leak on the right front floor during or after the air conditioning (A/C) is used. This may be due to condensation from the evaporator drain tube entering the vehicle through the drain tube seal. To correct the condition, follow the Service Procedure steps to install an elbow on the evaporator drain tube to direct condensation away from the seal.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.