Ford Escape 2018–2019 — technical service bulletin
Bulletin SSM 48279 · NHTSA communication 10167210 · issued Oct 24, 2019
Technical service bulletin
communication type
Electrical System
component
2018–2019
model years
19
vehicle entries
Official summary
Some 2018-2019 Ford and Lincoln vehicles equipped with a telematics control unit (TCU) may exhibit a persistent message in the Ford Pass/Lincoln Way mobile app advising, Your vehicles software is being updated. Vehicle controls will be unavailable for about 10 minutes while this update takes place. This may be due to the TCU still in factory mode. Using the appropriate Ford diagnostic scan tool, check the TCU_AUTHSTATE PID status showing Factory Mode . To correct this condition, perform programmable module installation (PMI) on the telematics control unit (TCU). Once PMI is completed, ensure t
Vehicles covered
- 2018 Ford Escape
- 2019 Ford Escape
- 2018 Ford Explorer
- 2019 Ford Explorer
- 2018 Ford F-150
- 2019 Ford F-150
- 2019 Ford F-250 SD
- 2019 Ford F-350 SD
- 2019 Ford F-450 SD
- 2019 Ford F-550 SD
- 2019 Ford Fusion
- 2018 Ford Mustang
- 2019 Ford Mustang
- 2018 Lincoln Continental
- 2019 Lincoln Continental
- 2018 Lincoln MKC
- 2019 Lincoln MKC
- 2018 Lincoln MKX
- 2018 Lincoln MKZ
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.