Mazda MAZDA3 2014–2016 — technical service bulletin
Bulletin SSPB6a · NHTSA communication 10166854 · issued Oct 9, 2019
Technical service bulletin
communication type
Equipment Adaptive/mobility
component
2014–2016
model years
3
vehicle entries
Official summary
On certain 2014-2016 Mazda3 vehicles, the Mazda Connect touch screen in the center display may not accept touch commands properly or may operate by itself (ghost touch). The ITO (Indium Tin Oxide) film of touch screen may be corroded due to moisture, which may adhere on the lens of touch screen during the cleaning process at the plant. The corrosion may allow the electrostatic capacity to vary without any input, causing the malfunction of touch screen.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.