RAM 1500 2017–2019 — technical service bulletin
Bulletin 9004125 · NHTSA communication 10166552 · issued Aug 28, 2019
Technical service bulletin
communication type
Visibility
component
2017–2019
model years
3
vehicle entries
Official summary
GLASS, Backlite, Sliding, Assembly Before replacing this part, please call Lori Millen at (248) 379-1888. If no response in 15 minutes, proceed with repair. Please wrap back glass frame assembly in replacement part packing material to prevent twisting during shipping and return assembly to FCA Quality Engineering Center for analysis. If any questions, contact Lori Millen at (248) 379-1888.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.