Volvo S60 2018–2019 — technical service bulletin
Bulletin TJ31602 9 3 2019 · NHTSA communication 10165239 · issued Aug 31, 2019
Technical service bulletin
communication type
Equipment
component
2018–2019
model years
17
vehicle entries
Official summary
The customer may report that the infotainment system in the vehicle re-starts or reboots intermittently while driving. When this happens the CCD and the center area of the DIM will go blank for a few moments and then start back up as if the vehicle has just been started up. The customer may also notice that the infotainment system is not responding as normal (ex.- long response time) just before this occurs. When the system reboots, some customer settings may change back to a previous setting (ex.- navi destination, climate settings, radio station, etc.)
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.