Ford Mustang 2019 — technical service bulletin
Bulletin SSM 48138 · NHTSA communication 10164597 · issued Aug 16, 2019
Technical service bulletin
communication type
Electrical System
component
2019
model years
1
vehicle entries
Official summary
Some 2019 Mustang GT350 vehicles built on 1-Feb-2019 and through 31 May 2019 may exhibit a condition where they arrive at the dealer as a new vehicle with the instrument panel cluster (IPC) displaying "FACTORY MODE CONTACT DEALER." Be aware that factory mode is different than transport mode, and requires a different procedure to deactivate it. Refer to Workshop Manual (WSM), Section 419-10 for instructions on how to deactivate factory mode.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.