Toyota Sienna 2011–2018 — technical service bulletin
Bulletin ZH4_Toyota POL17 · NHTSA communication 10162764 · issued Jun 19, 2019
Technical service bulletin
communication type
Latches/locks/linkages
component
2011–2018
model years
8
vehicle entries
Official summary
Customer Support Program: Toyota has received a number of reports regarding sliding door front lock assemblies on certain 2011?2018 model year Sienna vehicles. In these reports, during the closing operation of the left and/or right side sliding door, the door would not completely close and latch due to corrosion on the latch lever pin of the door?s front lock assembly.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.