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RecallGazette

Vehicle problems, recalls & safety intelligence

Kia Soul 2020technical service bulletin

Bulletin TSBELE180_R1 · NHTSA communication 10162000 · issued Jun 20, 2019

Technical service bulletin
communication type
Electrical System
component
2020
model years
2
vehicle entries

Official summary

TSB: SERVICE ACTION: AVN 5 WIDE SOFTWARE UPDATE BLUETOOTH MEMORY ISSUE (SA386) - This bulletin provides the procedure for updating the AVN 5 WIDE software on some 2020MY Telluride (ON) produced from March 23, 2019 through April 30, 2019 and Soul (SK3) vehicles produced from February 18, 2019 to May 2, 2019, which may experience Bluetooth and navigation connection and/or memory issues.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.