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RecallGazette

Vehicle problems, recalls & safety intelligence

Subaru Ascent 2019technical service bulletin

Bulletin 15-242-19 · NHTSA communication 10161825 · issued May 21, 2019

Technical service bulletin
communication type
Equipment
component
2019
model years
9
vehicle entries

Official summary

This Service Information bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen 2 Telematics system?s remote access features on all 2019 vehicles with Gen 2 Telematics. It is STRONGLY suggested both Technicians and Service Advisors read through this material carefully and in its entirety as the intent of this tool is to help Service Department staff enhance Customer Satisfaction, save valuable time and in some cases, reduce unnecessary component replacements.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.