Ford Escape 2019 — technical service bulletin
Bulletin SSM 48015 · NHTSA communication 10160947 · issued May 31, 2019
Technical service bulletin
communication type
Electrical System
component
2019
model years
2
vehicle entries
Official summary
Some 2019 Escape/Fusion vehicles equipped with a Sony branded audio system may exhibit AM presets that may not save and/or may be lost after an ignition cycle. To address this condition, reprogram the audio control module (ACM) using the appropriate Ford diagnostic scan tool. For claiming use causal part 18C869 and applicable labor operations in Section 11 of the Service Labor Time Standards (SLTS) Manual.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.