Ford Edge 2019 — technical service bulletin
Bulletin SSM 48007 · NHTSA communication 10160946 · issued May 27, 2019
Technical service bulletin
communication type
Power Train
component
2019
model years
2
vehicle entries
Official summary
2019 Edge and Nautilus vehicles, equipped with AWD and built on 22-Jan-2019 and through 03-Mar-2019, exhibit a noise from the rear of the vehicle when a door is opened or after KOEO/KOER. The rear drive unit (RDU) in these vehicles uses a brushless DC motor to vary the amount of torque to the rear axle, and during functional verification, it produces a noticeable noise that is a normal function of the RDU. If the noise appears abnormally loud, it is recommended to compare the noise from the customer s vehicle with a 2019 AWD Edge or Nautilus built before 22-Jan-2019 or after 03-Mar-2019, in a
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.