Ford Escape 2017 — technical service bulletin
Bulletin SSM 47972 · NHTSA communication 10160883 · issued May 8, 2019
Technical service bulletin
communication type
Engine and Engine Cooling
component
2017
model years
1
vehicle entries
Official summary
Some 2017 Escape vehicles built on or before 02-Feb-2017 may exhibit a no restart concern after an auto stop/start event. Upon attempting to restart, the instrument panel may display a message instructing the customer to shift to park and start the vehicle manually. To correct this condition, reprogram the body control module (BCM) using the latest software level of the appropriate Ford diagnostic scan tool. For claiming, use causal part 14A068 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. If the BCM software is currently at the latest level a
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.