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RecallGazette

Vehicle problems, recalls & safety intelligence

Ford Edge 2019technical service bulletin

Bulletin TSB 19-2104 · NHTSA communication 10159460 · issued Apr 2, 2019

Technical service bulletin
communication type
Electrical System
component
2019
model years
2
vehicle entries

Official summary

Some 2019 Edge and Nautilus vehicles built on or before 14-Nov-2018 equipped with a power liftgate may exhibit a discharged battery, interior lamps cycling on and off erratically and/or a Liftgate Ajar message in the instrument panel cluster (IPC) when the liftgate/doors are shut. This may be due to the calibration of the rear gate trunk module (RGTM) keeping the module awake. Reprogram the RGTM using the latest software level of the appropriate Ford diagnostic scan tool.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.