Mitsubishi Outlander 2016–2019 — technical service bulletin
Bulletin TSB1942A001 · NHTSA communication 10158951 · issued Mar 21, 2019
Technical service bulletin
communication type
Equipment
component
2016–2019
model years
5
vehicle entries
Official summary
This is a Technical Service Bulletin sent to dealers. This bulletin instructs dealers to replace both tailgate gas springs with the countermeasure parts when a customer reports a noise generating from the tailgate gas springs when opening and closing the tailgate. This noise may occur when the high sliding friction of the oil seal of the tailgate gas springs cases a stick-slip condition during expansion or contraction.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.