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RecallGazette

Vehicle problems, recalls & safety intelligence

Mazda CX-9 2018–2019technical service bulletin

Bulletin SA-008-19 · NHTSA communication 10154459 · issued Feb 20, 2019

Technical service bulletin
communication type
Seats
component
2018–2019
model years
3
vehicle entries

Official summary

Some customers may complain that their seat warmers do not turn on when the engine is restarted after being left on when turning off the engine. The logic has changed from previous Mazdas where the seat warmers automatically turned on when the engine was restarted. Customers in cold weather are more likely to complain about this if their vehicle is equipped with Mazda Mobile Start (MMS) because the MMS accessory instructions state the seat warmers WILL turn on when the engine is restarted. This information is incorrect for these vehicles. NOTE: The instructions in the vehicle owner's manual ar

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.