Ford Expedition 2016–2018 — technical service bulletin
Bulletin SSM 47769 · NHTSA communication 10153976 · issued Jan 25, 2019
Technical service bulletin
communication type
Equipment
component
2016–2018
model years
4
vehicle entries
Official summary
Some 2016-2017 Expedition/Navigator vehicles equipped with rear volume control may experience an inability to control the volume from the rear volume control after an APIM replacement and/or reprogramming. Reprogram the APIM using the standard programming method outlined in the Workshop Manual (WSM) Section 415-00. For claiming, use causal part 14G371 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.