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RecallGazette

Vehicle problems, recalls & safety intelligence

Toyota Highlander 2017–2018technical service bulletin

Bulletin J0E-Dealer Packa · NHTSA communication 10152603 · issued Oct 24, 2018

Technical service bulletin
communication type
Equipment
component
2017–2018
model years
2
vehicle entries

Official summary

Dealer Package: Due to an administrative error in the previous J0E campaign documentation, the flat rate time was incorrectly stated. OpCode GBP004 has been corrected effective October 24, 2018. Reference the Warranty Reimbursement Procedure section for the corrected flat rate time. Dealers will be issued a credit for any claims that were paid with the incorrect flat rate time. The credit amount for each claim will be equal to the flat rate time difference between the incorrect flat rate time and corrected flat rate time. Dealers can expect to receive these credits on an upcoming parts stateme

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.