BMW 320I 2011–2014 — technical service bulletin
Bulletin 611413 · NHTSA communication 10150261 · issued Oct 1, 2013
Technical service bulletin
communication type
Steering
component
2011–2014
model years
15
vehicle entries
Official summary
Noise from Steering Column Switch Cluster when Turning. A scraping noise is heard from the SZL (Steering Column Switch Cluster) area. This occurs when turning the wheel from 30 to 60 degrees. CAUSE The unlocking pin in the SZL makes contact with the steering wheel.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.