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RecallGazette

Vehicle problems, recalls & safety intelligence

Ford Flex 2019technical service bulletin

Bulletin SSM 47509 · NHTSA communication 10149755 · issued Sep 10, 2018

Technical service bulletin
communication type
Equipment
component
2019
model years
1
vehicle entries

Official summary

Some 2019 Flex vehicles equipped with SYNC 3 without navigation may exhibit a compass that is stuck and/or does not indicate the correct direction. Do not attempt any repairs at this time. Engineering is investigating, monitor OASIS for updates.

Vehicles covered

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.