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RecallGazette

Vehicle problems, recalls & safety intelligence

Ford Expedition 2017technical service bulletin

Bulletin SSM 47506 · NHTSA communication 10149753 · issued Sep 10, 2018

Technical service bulletin
communication type
Suspension
component
2017
model years
2
vehicle entries

Official summary

Some 2017-2018 Expedition/Navigator vehicles may experience a noisy, soft, spongy and/or bouncy ride quality while driving. This may be the result of a shock absorber that is leaking fluid. Engineering is currently investigating this concern. To assist with the investigation please use the Report a Vehicle Concern link at the bottom of the OASIS tab on the PTS website. Include detail on which shock absorber(s) appear to be leaking and if the vehicle is in for a repeat repair for this concern.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.